Tahoe Family Hearing Clinic
South Lake Tahoe’s premier audiology clinic servicing patients of all ages
Welcome to
Tahoe Family Hearing Clinic
care for your ears so you can get back to adventure
We are a family owned and oriented private practice in South Lake Tahoe dedicated to the audiology needs of newborns, pediatrics, and adults. We know how important hearing is, that’s why we are here to help you or your child through every step, from testing to finding the right solution to fit your hearing needs. From the latest hearing technology to hearing protection, we offer premier audiological services for hearing loss and tinnitus for the people of South Lake Tahoe and the broader Tahoe Basin.
Our team of audiologists are nurturing providers that offer flexible scheduling hours to fit your family’s needs.
What makes us Different
Our Mission
Deliver professional, quality hearing healthcare through evidence-based best practices for pediatrics through geriatrics. We are guided by the belief that all persons should have equitable access to preventative and therapeutic services related to hearing health.
Our Vision
Our vision is a community in which all people achieve their full potential for health and well-being across their lifespan. We work to be trusted by patients, a valued partner in the community, and creators of positive change.
Our Values
We value early intervention, follow-up care, regular patient feedback, and the social responsibility of ensuring health and wellness of our patients.
Our Mission
Our Vision
Our Values
What To Expect
When you visit our hearing center, you will always be treated with the utmost care and respect. Because we are a family-owned practice, our team will always greet you upon arrival. Whether you are visiting our office for your own hearing health or for your child, the initial appointment will be broken into a few steps:
We will have you fill out some paperwork and then have a conversation. We want to understand you or your child’s hearing situation, medical history, and family history.
Then we will perform an ear exam by looking inside the ears at your eardrum and ear canal for any signs of infection, earwax impaction, or damage.
After we’ve checked your ears, then we will begin the hearing test. We offer diagnostic hearing tests for newborns, pediatrics, and adults. The purpose of the hearing exam is to assess how well you or your child can hear sounds at various frequencies.
We will go over the results of the hearing exam with you and work together to create a custom-tailored solution.
Our Owner and Head Audiologist
Dr. Jenelle Sandy, Au.D., CCC-A, has been an audiologist specializing in pediatrics and adults for over 10 years working specifically with diagnosis, hearing amplification, cochlear implants and programming. She has worked closely with aural (re)habilitation therapists, music therapists, psychologists, social workers, schools and otologists which lends itself to her command that care of a patient is multi-disciplinary and multifaceted.
Jenelle is a nurturing provider who has basic American Sign Language knowledge, is proficient in Spanish, and as a small, private practice, she can provide flexible scheduling hours to fit your family’s needs.
Tahoe Family Hearing Services
- Hearing evaluations including speech perception testing for newborns through geriatrics
- Newborn hearing screenings and full diagnostic testing using state of the art equipment
- Pediatric testing including visual reinforcement audiometry (VRA) and conditioned play audiometry (CPA)
- Hearing aid candidate evaluation and assessments including comprehensive questionnaires and speech perception testing to best serve our patients
- Hearing aid fittings, sale, programming, adjustments, cleanings, and parts replacement
- Cochlear Implant candidate evaluation and assessments taking a multidisciplinary team approach with ENT, Psychology, Speech and Occupational therapy departments surrounding the Tahoe basin
- Cochlear Implant activation, programming and follow-up services
- Custom hearing protection including musician’s earplugs, in-ear monitors, swim plugs, sleep plugs, and occupational hearing protection
Our Reviews
"I cannot find adequate words to express my thanks for the competent, professional and compassionate care I received from Tahoe Family Hearing and Dr Jenelle Sandy. I have a cochlear implant. While flying from my primary home in Miami to Reno for a summer in South Lake Tahoe, I experienced an event of vertigo, extreme tinnitus and malfunction of my Cochlear processor. I was over 3000 miles away from my audiological care team and panicked that my summer would be ruined! Tahoe Family Hearing stepped in and expedited my care, evaluated my situation and hearing, re-programmed my processor, interfaced with my Miami providers and referred me to additional local specialist as requested by my Miami surgeon. The office staff was also fabulously helpful and generous with their time trying to get my equipment properly functioning. Dr Sandy and her marvelous team saved my summer! I was so pleased to find such a high level of professional care for my specialized audiological needs right here in town! The community of South Lake Tahoe is blessed to have her practice located here. Wendy C 2026"
★★★★★ · Wendy Cantfil · 3 days ago
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Preferred Provider
of the NFL Players Association
Tahoe Family Hearing Clinic is a preferred hearing care provider for the NFL Players Association’s Professional Athletes Foundation. Through this partnership, the PAF aims to bring better hearing to former professional athletes and their fans across the nation. Together, we spread awareness, help players in need of hearing care, and collected data on the connection between hearing loss and professional football.
